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PROBLEM | CONSEQUENCE | SOLUTION | STOP This Simple Easy To Implement Communication Technique has doubled and in some cases tripled our doctors case acceptance rates. Traditionally case acceptance presentations focus way too much on the benefits of treatment.

“Surround yourself with the best people you can find, delegate authority and don’t interfere as long as the policy you’ve decided upon is being carried out.” – Ronald Reagan Hire for Attitude and Train for Results The one thing I

“Looks Like I’m Paying For Your Next Mercedes Doc” Have you heard this line before? I feel like every dentist I talk to has heard some version of it…. Do you like selling? What about getting shot down or rejected

Khalid Saleh of invesp reports that it costs five times more to attract a new customer than it does to keep an existing one. That’s a staggering figure! The other figure I find shocking is that 44%

I promise you that if you focus on building the relationship, you will begin to see the results in all other aspects of your business–treatment acceptance, new patient flow, re-appointment percentage, and so on. HOW? Because patient’s don’t care how

Not All Patients Will Stay! People Leave! Its Called Attrition! It happens to some more than others…..so what can we learn from those that have mastered client retention? Lets go through some things that you can do today to

If The Success Mantra In Real Estate Is Location, Location, Location…..The Mantra In Dentistry Should Be Relationships, Relationships, Relationships! I agree relationships can be a buzzword, but I don’t feel you can get anything accomplished unless you put an effort

Patient Reactivation An inactive patient is one who has not visited your practice within the last 18 months. There can be many reasons why a patient goes inactive—they’ve moved, are deceased, have forgotten to rebook, or they didn’t value the

THINK Return On Investment What I found while growing my practices was that I wanted to get additional in sights about where my patients were coming from and the correlation with which treatment plans they accepted. I started to build

“There is no better game in the world when you are in good company, and no worse game when you are in bad company.” – Tommy Bolt If you’re not familiar with Tommy Bolt’s story, he was an